Terms & Conditions

These terms and conditions exist to clarify certain boundaries and to protect your interests as a client and the interests of your therapist. By making an appointment, you are implicitly agreeing to the terms and conditions stated herein.

Cures

A well motivated client is likely to achieve their goals and, in the absence of any secondary gain or issue, highly likely to make the changes they need in therapy to obtain a successful outcome.  However, a “cure” cannot be guaranteed. It is the nature of the mind that control of thoughts, beliefs and behaviours always resides with the client. Your therapist does guarantee, however, to apply their training, expertise and experience to your issues with the aim of obtaining a successful outcome in a reasonable time.

Confidentiality

Your therapist will never divulge any personal information to any third party by any means. Neither will your therapist acknowledge that you are even attending therapy to any third party. Requests for information by interested third parties are ignored. Information may only be released to any third party on the explicit written instructions of the client. Your therapist is not obliged to supply any information to any third party.
Confidentiality applies to minors identically. Carers for minors will not be especially privileged to be apprised of information about minors under their care except for general progress reports or if special needs or alterations in the carer’s behaviour are recommended.

Appointments & Fees

Appointments may be made only by telephone. They cannot be arranged, cancelled or postponed by any other means. Appointments must be paid for at least 5 working days before the appointment occurs.  Payment may be by;

• Cash
• Cheque with Bankers Card , payable to “John Thornley”
• Credit/Debit Card Online

All options: At least 5 working days before your appointment.

Appointments may be cancelled or postponed without charge providing at least 24 hours notice is given by telephone. A voice message is acceptable at any time if you are unable to reach your therapist directly. Text or e-mail is unacceptable.

Closure

A client may discontinue therapy at any time for any reason without disclosure, providing other terms and conditions are met; see “Appointments”. The client’s outstanding balance will be returned immediately by mutually agreed means.

Concurrent Therapy

It is clinically unwise to obtain similar therapies from two sources simultaneously. Ideally, you should refrain from any other therapy, also likely to alter your beliefs or emotional responses or general emotional state whilst you are undergoing therapy. The exception is pharmaceutical intervention by your GP.